by Chrystan Carabana | Sep 7, 2023 | Archives
We get it. You don’t want to waste your time. Like most entrepreneurs, you want to sell—fast, for that matter. What if there is actually a way to do that? One that goes beyond hard work, dedication, and sometimes luck? That way is called ‘CRM’, or ‘Customer...
by Chrystan Carabana | Aug 24, 2023 | Archives
People often ask me how they should approach the decision of whether they should adopt a customer relationship management system. They know that CRM can provide many benefits, such as customer retention and saving time and money, but don’t know if it’s...
by Tamara Burkett | Dec 3, 2020 | Archives
During the first week of November, I wrote an article titled, The Dirty Little Secrete About Follow-ups, was published in Marketing, Media, & Money Magazine. It was so well received, I’m including an excerpt below. If you want to read the full article, I...
by Tamara Burkett | Dec 11, 2019 | Archives
Frequently I’m asked, “what’s a CRM?” I can answer that later but what should be asked is “what can a CRM do for me?” A CRM can and should, improve productivity, strengthen relationships and increase profitability. As a hypothetical, let’s say you attend events and...
by Tamara Burkett | Nov 28, 2019 | Archives
Something pretty cool is finally happening and during this time of gratitude and celebration, I want to express my appreciation for this new reality. Since the successful launch of Brilliant Breakthroughs for the Small Business Owner Vol 3, the importance of Customer...